Who we are

Our website address is: https://elevatehealthcg.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How We Use Your Data

Your data may be collected and used for:

  • Internal record-keeping.
  • Appointment scheduling and reminders.
  • Post-visit instructions and notifications.
  • Billing and payment processing.
  • Website improvement and analytics.
  • Compliance with legal obligations.

We ensure compliance with all applicable data protection laws.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

SMS Terms of Service

By opting into SMS services through a web form, email, or other medium, you consent to receiving SMS communications from Elevate Health. These may include:

  • Appointment confirmations and reminders.
  • Post-visit instructions and follow-up care information.
  • Notifications about lab results and billing updates.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

If you consent to receive conversational, informational, or promotional SMS from Elevate Health you agree to receive conversational, informational, or promotional SMS from us.

Message Frequency: Varies by user needs. Message & Data Rates: Standard rates apply, depending on your carrier plan.

Opt-Out: You can opt out of SMS at any time by replying STOP to any message. For additional help, reply HELP or contact us at hello@elevatehealthcg.com

Visit www.elevatehealthcg.com/privacy-policy to read our full privacy policy and terms and conditions.

Who We Share Your Data With

We do not sell or rent your personal information to third parties. We may share your information:

As required by law to comply with legal obligations or protect our rights.

With trusted service providers who assist us in operating our website and delivering services.

How Long We Retain Your Data

SMS Data: Retained only as necessary for communication and compliance purposes.

Comments: Retained indefinitely for follow-up and moderation purposes.

User Profiles: Retained as long as the account is active. Users can view, edit, or delete their information (except usernames).

Your Rights

You have the right to:

  • Request an exported file of your personal data.
  • Request the deletion of your personal data, excluding information required for administrative, legal, or security purposes.
  • Opt out of SMS and other non-essential communications.

Security

We prioritize your data security and employ safeguards to protect it from unauthorized access, alteration, or disclosure. These measures include encryption and compliance with industry standards.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated prominently.

For any questions or concerns about this policy, contact us at:

  • Email: hello@elevatehealthcg.com
  • Address: Elevate Health, 313 Western Blvd, Suite F, Greenwood, IN 46142
  • Phone: 317-708-0798